Most of our products have a flexible fit due to highly adjustable straps. Don't hesitate to contact us if you are uncertain about our sizing.
- Within 14 days of receipt of your order - Contact us to inform us at firstname.lastname@example.org that you wish to return/exchange and to confirm the return address.
- Pack order in original packaging and state your order number on your package.
- Within 14 days - Send to us via post (please ensure all postage has been paid for).
INTERNATIONAL (outside Hong Kong) - Please mark as a return with no commercial value to avoid unnecessary customs charges. A flat rate of HK$150 will be deducted from your return as processing fee.To be eligible for return, merchandise must show no signs of wear and must be accompanied with all original tags. *Please note: briefs and bodysuits are not refundable for hygiene reasons. Valentin Lingerie reserves the right of final decision.